What do I do if I forget my password or if my password does not work?
If you cannot remember your password, enter the email address you used to register your account in the portal page, and click on the “Forgot Password” button. A temporary password will be sent to you via email. Passwords can take up to 20 minutes to arrive. You will be able to change your password once you are logged into the portal by clicking on “Update” at the top of the screen. Make sure you do not enter extra blank spaces when typing/pasting in your email address or password. Also, note that the password is case sensitive.